Course Policy
At Chrysalis Orofacial®, we strive to provide a seamless learning experience while maintaining clear policies for our participants. Virtual courses are non-refundable, and Chrysalis Orofacial® disclaims responsibility for any incurred expenses. Participants requiring special accommodations are encouraged to notify us before registration to facilitate necessary arrangements. For any concerns during courses, students are urged to communicate promptly with course instructors or the CE Director. If unresolved, grievances can be escalated following outlined procedures, ensuring fair resolution within a reasonable timeframe. Please note, technical issues not within our control should be addressed by participants through their ISP or local IT support.
TOTS® Training Course Policy
[Last Updated: September 18, 2024]
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Cancellation - Registrants may cancel their registration up to 7 days before the course start date to receive a 75% refund minus a non-refundable Eventbrite or Wix processing fee or their registration may be transferred to another participant or rescheduled to another course/date with at no additional charge, with written request and subject to availability. No-shows or cancellations received less than 7 days prior to the course are non-refundable, but can be rescheduled for a future course date or transferred to another participant with written request and subject to availability at no additional charge. Chrysalis Orofacial® reserves the right to cancel any course at any time. If Chrysalis Orofacial® cancels a course, participants will have the option of rescheduling to a future course date or receiving a refund for the course registration fee. Chrysalis Orofacial® is not responsible for any non-registration expenses incurred by participants (e.g., non-refundable travel arrangements).
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Special Accommodation Requests - If you require special accommodations, please notify Chrysalis Orofacial® within 45 days of the course so that necessary accommodations may be arranged.
​
Complaint Policy - When taking courses, Chrysalis Orofacial® students are encouraged, at all times, to communicate their concerns to course creators and/or the administrative team by emailing info@chrysalisorofacial.com. If a situation arises in which a student had a complaint or grievance regarding instruction or other topics related to his or her course, the student is to adhere to the following procedure:
1. Within 72 Hours: Discuss the matter with his or her online course instructor(s), if applicable. If not resolved,
2. Within the following 72 hours: Discuss the matter with the CE Director. The CE Director has the responsibility of reaching a decision that is in balance with the best interest of both the student and the organization. If a written response is needed, the student will be notified in writing within 5 business days of the CE Director’s decision. A student or any member of the public may file a grievance about this organization with the Better Business Bureau by calling (864) 242-5052 or by completing a complaint form, which can be obtained on the bureau’s internet web site (http://www.bbb.org).
​
Technical Issues - Please note that Autumn Henning and Chrysalis Orofacial® are not responsible for acts of God or technical difficulties on the end of the participant including organizational firewalls that may block the downloading or viewing of our materials. For any technical difficulties, please contact your ISP or local IT department for support.
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DISCLOSURES
Content - This presentation will focus exclusively on the E3 Model of Care® for tethered oral tissues.
Speaker Financial - Autumn R. Henning, MS, CCC-SLP, COM®, IBCLC is the owner of Chrysalis Orofacial® and receives a salary, speaking fees, and royalties for presenting continuing education courses. I have affiliate partnerships with Amazon, Ninny, Lee Lee + Me, Liper, Breather, Ark Therapeutics, Fend, Picky Eaters, Silverette and Simple Practice and receive a commission if my links are used.
Speaker Non-financial - Autumn R. Henning, MS, CCC-SLP, COM, IBCLC is currently appointed and in good standing as an Assistant Professor within the voluntary faculty series in the Department of Communication Sciences & Disorders at the University of Kentucky College of Health Sciences. She is a former Founding Board Member for the International Consortium for Oral Ankylofrenula Professionals (ICAP) and has personal experience with tethered oral tissues. She is a a member of IAOM and AAPPSPA.
Disclaimer - Chrysalis Orofacial® does not endorse the use of any particular product. Any product shown during the course is for educational purposes. All participants are cautioned to practice within their legal and ethical scope of practice.
CONTINUING EDUCATION CREDIT
This course is recognized by the American Speech-Language Hearing Association (ASHA) and the International Association for Orofacial Myology (IAOM). It is offered for 1.4 ASHA CEUs (Intermediate Level, Professional Area).
Any other entities/organizations/professions vary with requirements and state boards of licensure. Please check with your individual governing body for requirements. I will do everything in my power to provide you with documentation needed to qualify for continuing education credits.
This course is not approved for partial credit. Participants must attend the course in its entirety to receive continuing education units.
Satisfactory Completion - To receive CEU credit learners must:
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Fully attend both days. For in-person courses, there will be a sign-in and sign-out sheet. For online courses, the CE Assistant Director/Administrator will check usernames at the beginning of each day and periodically throughout each day and link them to the attendance roster.
-
Participate in Q&A sessions during the course. This may include asking your own questions or being present in the discussion as others pose questions.
Each attendee who satisfactorily completes the course will receive a certificate of completion via email.
You are advised to review this Course Policy periodically for any changes. Changes to this Course Policy are effective when they are posted on this page.
​
If you have any questions about our Course Policy, please contact us:
-
By email: info@chrysalisorofacial.com
-
By phone number: 864-383-8634
-
By mail: 302-A Ashby Park Lane, Greenville, SC 29607
The STONES® Aproach Course Policy
[Last Updated: May 8, 2024]
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Cancellation - Registrants may cancel their registration up to 7 days before the course start date to receive a 75% refund minus a non-refundable Eventbrite processing fee or their registration may be transferred to another participant or rescheduled to another course/date with at no additional charge, with written request and subject to availability. No-shows or cancellations received less than 7 days prior to the course are non-refundable, but can be rescheduled for a future course date or transferred to another participant with written request and subject to availability at no additional charge. Chrysalis Orofacial® reserves the right to cancel any course at any time. If Chrysalis Orofacial® cancels a course, participants will have the option of rescheduling to a future course date or receiving a refund for the course registration fee. Chrysalis Orofacial® is not responsible for any non-registration expenses incurred by participants (e.g., non-refundable travel arrangements).
​
Special Accommodation Requests - If you require special accommodations, please notify Chrysalis Orofacial® within 45 days of the course so that necessary accommodations may be arranged.
​
Complaint Policy - When taking courses, Chrysalis Orofacial® students are encouraged, at all times, to communicate their concerns to course creators and/or the administrative team by emailing info@chrysalisorofacial.com. If a situation arises in which a student had a complaint or grievance regarding instruction or other topics related to his or her course, the student is to adhere to the following procedure:
1. Within 72 Hours: Discuss the matter with his or her online course instructor(s), if applicable. If not resolved,
2. Within the following 72 hours: Discuss the matter with the CE Director. The CE Director has the responsibility of reaching a decision that is in balance with the best interest of both the student and the organization. If a written response is needed, the student will be notified in writing within 5 business days of the CE Director’s decision. A student or any member of the public may file a grievance about this organization with the Better Business Bureau by calling (864) 242-5052 or by completing a complaint form, which can be obtained on the bureau’s internet web site (http://www.bbb.org).
​
Technical Issues - Please note that Autumn Henning and Chrysalis Orofacial® are not responsible for acts of God or technical difficulties on the end of the participant including organizational firewalls that may block the downloading or viewing of our materials. For any technical difficulties, please contact your ISP or local IT department for support.
​
DISCLOSURES
Content - This advanced course focuses on clinical decision-making and details with implementing treatment for an orofacial myofunctional disorder.
​
Speaker Financial - Autumn R. Henning, MS, CCC-SLP, COM®, IBCLC is the owner of Chrysalis Orofacial® and receives a salary, speaking fees, and royalties for presenting continuing education courses. She has affiliate partnerships with Amazon, Ninny, Lee Lee + Me, Liper, Breather, Ark Therapeutics, Fend, Picky Eaters, Silverette and Simple Practice and receive a commission if her links are used.
​
Speaker Non-financial - Autumn R. Henning, MS, CCC-SLP, COM, IBCLC is currently appointed and in good standing as an Assistant Professor within the voluntary faculty series in the Department of Communication Sciences & Disorders at the University of Kentucky College of Health Sciences. She is a former Founding Board Member for the International Consortium for Oral Ankylofrenula Professionals (ICAP) and has personal experience with tethered oral tissues. She is a a member of IAOM and AAPPSPA.
​
Disclaimer - Chrysalis Orofacial® does not endorse the use of any particular product. Any product shown during the course is for educational purposes. All participants are cautioned to practice within their legal and ethical scope of practice.
​
CONTINUING EDUCATION CREDIT
This course is recognized by the American Speech-Language Hearing Association (ASHA) and the International Association for Orofacial Myology (IAOM). It is offered for 1.2 ASHA CEUs (Advanced Level, Professional Area).
Any other entities/organizations/professions vary with requirements and state boards of licensure. Please check with your individual governing body for requirements. I will do everything in my power to provide you with documentation needed to qualify for continuing education credits.
​
This course is not approved for partial credit. Participants must attend the course in its entirety to receive continuing education units.
​
Satisfactory Completion - To receive CEU credit learners must:
• Fully attend both days. For in-person courses, there will be a sign-in and sign-out sheet. For online courses, the CE Assistant Director/Administrator will check usernames at the beginning of each day and periodically throughout each day and link them to the attendance roster.
• Participate in Q&A sessions during the course. This may include asking your own questions or being present in the discussion as others pose questions.
Each attendee who satisfactorily completes the course will receive a certificate of completion via email.
​
You are advised to review this Course Policy periodically for any changes. Changes to this Course Policy are effective when they are posted on this page.
​
If you have any questions about our Course Policy, please contact us:
-
By email: info@chrysalisorofacial.com
-
By phone number: 864-383-8634
-
By mail: 302-A Ashby Park Lane, Greenville, SC 29607
The Cocoon Course Policy
[Last Updated: May 8, 2024]
​
Cancellation - Virtual courses are non-refundable. Chrysalis Orofacial® is not responsible for any expenses incurred by registrants.
​
Special Accommodation Requests - If you require special accommodations, please notify Chrysalis Orofacial® within 45 days of the course so that necessary accommodations may be arranged.
​
Complaint Policy - When taking courses, Chrysalis Orofacial® students are encouraged, at all times, to communicate their concerns to course creators and/or the administrative team by emailing info@chrysalisorofacial.com. If a situation arises in which a student had a complaint or grievance regarding instruction or other topics related to his or her course, the student is to adhere to the following procedure:
1. Within 72 Hours: Discuss the matter with his or her online course instructor(s), if applicable. If not resolved,
2. Within the following 72 hours: Discuss the matter with the CE Director. The CE Director has the responsibility of reaching a decision that is in balance with the best interest of both the student and the organization. If a written response is needed, the student will be notified in writing within 5 business days of the CE Director’s decision. A student or any member of the public may file a grievance about this organization with the Better Business Bureau by calling (864) 242-5052 or by completing a complaint form, which can be obtained on the bureau’s internet web site (http://www.bbb.org).
​
Technical Issues - Please note that Autumn Henning and Chrysalis Orofacial® are not responsible for acts of God or technical difficulties on the end of the participant including organizational firewalls that may block the downloading or viewing of our materials. For any technical difficulties, please contact your ISP or local IT department for support.
​
You are advised to review this Course Policy periodically for any changes. Changes to this Course Policy are effective when they are posted on this page.
​
If you have any questions about our Course Policy, please contact us:
-
By email: info@chrysalisorofacial.com
-
By phone number: 864-383-8634
-
By mail: 302-A Ashby Park Lane, Greenville, SC 29607